Thank you for shopping with us! We aim to deliver your plastic household products, tables, and chairs safely and on time. Please read our shipping policy below:
1. Delivery Coverage
We currently deliver within Malaysia only (West Malaysia and selected areas in East Malaysia).
International shipping is not available at the moment.
2. Processing Time
Orders are processed within 1–3 business days after payment confirmation.
During peak seasons or promotions, processing times may be slightly longer.
3. Delivery Time
West Malaysia: Estimated 3–7 business days.
East Malaysia (Sabah & Sarawak): Estimated 7–14 business days.
Delivery times are estimates and may vary depending on courier service and location.
4. Shipping Fees
Shipping fees are calculated based on the size, weight, and delivery address of your order.
Final shipping costs will be displayed at checkout before payment.
5. Bulky Items (Tables & Chairs)
Large furniture items (plastic tables, chairs, and similar bulky items) may require special handling and additional delivery fees.
Our team will contact you for confirmation if additional charges apply.
6. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order directly on the courier’s website.
7. Delivery Issues
Please ensure your delivery address and contact details are accurate. We are not responsible for delays due to incorrect information.
If the courier fails to deliver due to missed delivery attempts, customers are responsible for rearranging delivery or self-collection at the courier branch.
8. Damaged or Missing Items
If you receive a damaged item or your order is incomplete, please contact us within 48 hours of receiving your parcel with photo evidence.
We will investigate and arrange a replacement or refund where applicable.