Welcome to DK 1996 SDN. BHD. 202501042678 (1644086-A). By accessing and using our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before making any purchase.
1. General
These Terms & Conditions govern your use of our website and the purchase of products from our online shop.
We reserve the right to update or change these terms at any time without prior notice.
2. Products & Availability
All products displayed are subject to availability.
We strive to display product images, colors, and descriptions as accurately as possible, but actual products may differ slightly due to lighting, display settings, or manufacturing variations.
3. Pricing & Payment
All prices are listed in Malaysian Ringgit (RM).
Prices are subject to change without notice.
Payment must be made in full before your order is processed and shipped.
4. Orders & Confirmation
Once an order is placed, you will receive an order confirmation via email.
We reserve the right to cancel or refuse any order due to stock unavailability, payment issues, or suspected fraudulent activity.
5. Shipping
We provide domestic shipping within Malaysia only.
Delivery times may vary depending on your location and courier service.
Please refer to our Shipping Policy for more details.
6. Exchange & Returns
Exchanges are allowed within 7 days of receiving your order, subject to stock availability and product condition.
Returns and cancellations are accepted within 7 days, provided the product is unused, undamaged, and in its original packaging.
Please refer to our Exchange Policy and Return Policy for complete details.
7. Privacy
We are committed to protecting your personal information.
Please refer to our Privacy Policy for details on how your information is collected, stored, and used.
8. Liability
We are not liable for any indirect, incidental, or consequential damages that may arise from the use of our products or website.
Product misuse, improper assembly, or failure to follow care instructions is the responsibility of the customer.
9. Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Any disputes will be resolved under the jurisdiction of the courts of Malaysia.